Important Notice Regarding Refunds and Shipping Policy

At earlybird, transparency and clarity are essential values we uphold. We strive to provide customers with all the necessary information about our store policies before any purchase is made. Therefore, this document outlines our strict no-refund policy and extended shipping timeline, which customers agree to upon completing a transaction with us.

ALL SALES ARE FINAL – NO REFUNDS UNDER ANY CIRCUMSTANCE

Once a customer confirms their purchase and clicks "Yes" to our Terms and Conditions, they are legally agreeing to a final sale with no right to a refund, regardless of the circumstances.

This includes, but is not limited to:

Situations where the product is not received by the buyer
Delays in shipping, including shipments that extend beyond typical delivery expectations
Errors in customer address input
Dissatisfaction with the product or change of mind

Why We Have a No-Refund Policy

We operate under a strict "All Sales Are Final" model due to the nature of our supply chain, fulfillment process, and the unique nature of our business. Once an order is placed, it is processed and committed to our network of distributors, making cancellations or refunds unfeasible.

Customers are urged to fully understand and accept these terms before purchasing.

AGREEMENT TO TERMS AND CONDITIONS IS LEGALLY BINDING

When a customer checks out on our website, they are prompted to read and agree to our Terms and Conditions. By selecting "Yes," they are digitally signing a legally binding agreement. Under contract law, a digital agreement (such as clicking a checkbox or a button to accept terms) is enforceable in most jurisdictions, provided the terms are clear and accessible.

This agreement includes:

Acknowledgement of our no-refund policy
Acceptance of extended shipping times
Agreement to not initiate a chargeback or payment dispute in relation to order fulfillment

SHIPPING TIMEFRAME: 60 TO 120 DAYS

Due to the specialized nature of our products, sourcing, and international logistics, shipping may take anywhere from 30 to 120 days. This is clearly stated in our Terms and Conditions, and customers acknowledge and accept this timeframe prior to purchase.

The shipping window may vary based on the following:

Product availability
Customs clearance and international regulations
Postal service delays and supply chain disruptions

Customers are advised not to purchase if they are unwilling to wait within this clearly defined timeframe.

PROTECTION FROM REFUND CLAIMS & CHARGEBACKS

We fully comply with e-commerce laws while ensuring the integrity of our business operations is protected. Under consumer protection law in many jurisdictions, exceptions can be made to refund obligations if the business provides explicit, upfront notice of a no-refund policy and the buyer accepts these terms prior to payment.

Our store provides:

Clear, accessible Terms and Conditions
A requirement for explicit agreement before completing any purchase
Email confirmation and digital records of every transaction and consent

Furthermore, by agreeing to our Terms and Conditions, the customer also waives the right to file payment disputes or chargebacks on the basis of non-delivery or dissatisfaction. We retain detailed logs and timestamps proving customer consent to these policies, which can be submitted as legal evidence to payment processors or in court, if necessary.

UNDERSTANDING LEGAL STANDARDS AND CONSUMER RIGHTS

While consumer laws often provide protections for buyers, they also recognize the validity of agreed-upon contract terms—especially when presented clearly before a transaction. In particular:

U.S. Federal Trade Commission (FTC) guidelines allow businesses to enforce no-refund policies as long as they are clearly communicated prior to sale.
Under Uniform Commercial Code (UCC) principles, an agreement that modifies or limits remedies (such as refunds) is generally enforceable when the buyer consents knowingly.
In many international jurisdictions, including under UK Consumer Contracts Regulations and EU consumer protection laws, refunds can be restricted for custom, made-to-order, or time-sensitive items—if customers are clearly informed before purchase.

We maintain compliance by:

Displaying our policies prominently
Including links to our Terms and Conditions on every product page and checkout page
Keeping digital proof of buyer consent

RESPONSIBILITY OF THE CUSTOMER

By finalizing a purchase, the customer:

Accepts all responsibility for understanding and complying with the store’s policies
Acknowledges and consents to the risk of delayed delivery up to 120 days
Waives all rights to refunds, returns, exchanges, or financial disputes regarding order fulfillment or delays
Agrees that once the payment is made and terms are accepted, the transaction is closed and final

DISCLAIMER AND FINAL STATEMENT

earlybird disclaims all liability for any dissatisfaction related to shipping duration, non-delivery due to incorrect address, or customer expectations outside of what has been clearly stated. We reserve the right to refuse any refund or return request in accordance with the policies agreed to at the point of sale.

By purchasing from our store, you affirm that you have read, understood, and agreed to all of the above.

If you do not agree with this policy, do not make a purchase.

We appreciate your understanding and respect for our business terms.

For any additional clarification, please contact our customer service team before placing your order.